Electronic cigarettes are a new technology and are evolving very rapidly. it was only a year or two ago that manual switches meant that the slightest knock to the battery unit would cause the unit to malfunction. Today there are still a lot of suppliers using batteries with manual switches.
One of the most important issues to consider when buying an e-cig is to know you have a customer service department you can rely on. Most of the electric cigarette suppliers you will find online are nameless and faceless and offer no security to you the customer that should you have a question or need help with ordering or if there should be a problem with your electronic cigarette once you have purchased it, that you have an easy procedure to follow to get the help you need.
As an independent distributor for inLife I know how important customer service is. One of the reasons I chose to become a distributor for inLife was because I knew that the company shared my belief that the customer service was second only to the quality of the product we offer.
We have a failsafe, double pronged service so that whatever your problem we are on hand to help.
If you need help and advice with ordering you can call me, Neil, on 843 901 9127 (US) or e-mail neil@myinlife.co.uk
(i do travel so e-mail is best at first. I pick these up hourly and can usually sort your query quickly)
If you have a problem after ordering then you can still use my contacts if you have a question or query.
If you have a problem with your product, we also have customer service department you can contact from either the front of the website or once you have logged into your account. Just choose the category of your question or query and fill out the details and someone will phone you from our customer services department ( thats right…I said phone…)
As a fail safe, if you do not hear from someone in 48 hours….you contact me…….and I will find out why.
Thats the sort of customer service you can depend on….and what makes us the leading supplier of electronic cigarettes.( Well we do have the best product and are the only company that manufactures its refill cartridges in an FDA registered lab…so that helps too!)
If you have any questions regarding our CS please drop me a line:
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